Effective Date: 21st November 2021 Wave VisasVisas ("we," "us," or "our") is committed to protecting the privacy of our clients and website users ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with applicable data protection laws. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.
1.Information We Collect We may collect and process the following types of personal information:
1. Personal Identifiable Information (PII):
o Name, date of birth, gender, nationality, marital status, and contact information (phone number, email address, residential address).
2. Immigration and Career-Related Information:o Passport details, visa history, educational qualifications, employment history, certifications, and skills.
3. Financial Information:o Payment details, billing information, and financial documentation where necessary for visa processing or other services.
4. Technical Information: o IP address, browser type, operating system, and browsing behavior on our website.
5. Other Information: o Any additional information you voluntarily provide to us, such as feedback, queries, or correspondence.
2. How We Use Your Information The information collected is used for the following purposes:
• To provide visa consultancy, career assistance, and related services.
• To process your visa applications and associated documentation.
• To communicate with you regarding our services, updates, and other inquiries.
• To comply with legal obligations, including tax and regulatory requirements.
• To enhance our website and improve user experience.
• For internal record-keeping, auditing, and statistical analysis.
3. Legal Basis for Processing We process your personal information under the following lawful bases:
1. Consent: Where you have provided explicit consent for specific purposes.
2. Contractual Necessity: To perform a contract or take steps prior to entering into a contract with you.
3. Legal Obligations: To comply with legal and regulatory requirements.
4. Sharing and Disclosure of Information We do not sell, rent, or trade your personal information. However, we may share your information with:
1. Third-Party Service Providers: o For visa processing, legal advisory, or career services where required.
2. Government and Regulatory Authorities: o To comply with immigration regulations, legal obligations, or law enforcement requests.
3. Professional Advisors: o Such as auditors, legal counsel, or consultants.
4. Others: o With your explicit consent or as required by law.
All third parties receiving your personal information are obligated to use it only for the purposes for which it was shared and in compliance with this Privacy Policy.
5. Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws. When personal information is no longer required, it will be securely deleted or anonymized.
6. Security of Your Information: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular audits of our security protocols.
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:
1. Right to Access: Request details about the personal information we hold about you.
2. Right to Rectification: Request correction of inaccurate or incomplete information.
3. Right to Erasure ("Right to Be Forgotten"): Request the deletion of your personal information under certain conditions.
4. Right to Restrict Processing: Request limitations on how your information is processed.
5. Right to Data Portability: Request a copy of your personal information in a commonly used electronic format.
6. Right to Object: Object to the processing of your personal information for specific purposes.
To exercise these rights, please contact us using the details provided below. We will respond within the timeframes required by applicable law.
8. Use of Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and understand user preferences. By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.
9. International Transfers
As we assist clients with overseas immigration, your personal information may be transferred to and processed in countries outside your jurisdiction. In such cases, we ensure that adequate safeguards are in place to protect your information in accordance with applicable laws.
10. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:
Wave Visas
Email: info@wavevisas.com
Phone: 011 4734 0692
WhatsApp: 8766387513
We are committed to addressing your concerns promptly and resolving any issues in compliance with applicable laws.